Fun-Tech-Lab Shipping Policy（For this site only）

At Fun-Tech-Lab, we prioritize our customers' satisfaction and work tirelessly to ensure that your orders are processed and shipped as swiftly as possible. Your understanding and patience are greatly appreciated as we strive to enhance our delivery services for your convenience.（Purchase for this site only）

Processing Time (Business Days):

Orders in stock are generally dispatched within 7 business days.

Delivery Time (Business Days):

Shipments from the U.S. Warehouse: 7-14 days
Shipments from the International Warehouse: 7-30 days

Please note that weekends and public holidays may cause delays in the shipment or delivery of your order. Once your order is shipped, you will receive a shipping confirmation email at the email address you provided with your order. Our business days are Monday to Friday, excluding holidays and weekends, GMT+8.

Pre-Sale Orders:

For pre-sale items, please note that the final delivery timeline will be communicated to you upon the official dispatch of your product. Once your order has been shipped, the following estimated delivery times apply based on the destination:

To the United States: 7-14 business days
To other international locations: 7-30 business days

These estimates are subject to the efficiency of the shipping carrier and may be affected by customs processing times. We will provide you with the tracking number as soon as your order enters the shipping process, allowing you to monitor its progress to your doorstep.
In the event that you need to make any changes to your pre-sale order, please contact our customer service team as soon as possible. While we will make every effort to accommodate your request, changes may not always be possible once the item has entered the shipping phase.

Import Duties and Taxes:

For most shipments, you will receive your order after the final payment on www.fun-tech-lab.com. Customers are responsible for any import duties and taxes for international shipments. Fun-Tech-Lab will communicate with the recipient regarding any additional shipping and/or tariff fees as needed.

Shipping Changes:

Address changes made before receiving a tracking number are free of charge.
A $20 fee will be applied for any successful in-transit logistic changes made through FedEx.
A cancellation fee of $100 is charged if an order is cancelled after it has been shipped. Refusing a delivery or failure to receive a package also incurs a $100 fee. If the package is delivered successfully to the original address, a $100 fee is applicable.
Changes to the color or model of your Fun-Tech-Lab product must be made before the order is shipped to avoid additional fees and delays. Once shipped, changes to the product model or color are not possible.

Order Tracking:

If you have an account on fun-tech-lab.com, you can track your order and view shipping and processing information. Without an account, you can still track your order using your order number on our website. For additional shipping inquiries, please contact support@fun-tech-lab.com. We aim to respond within 24 hours.

Please Note:

Residents outside the specified shipping regions may be contacted to confirm orders, as shipping to these areas might involve additional fees or order cancellations.
Public holidays may affect shipping times, as manufacturers and couriers may limit operations. This is outside our control, and normal service resumes immediately after each holiday.
Customs clearance times or public holidays may affect shipping times. If your package does not arrive as expected, please contact us for assistance.
Orders including additional accessories may be shipped separately.
Tracking numbers may take a few days to activate in the courier's system. If no information appears yet, please check again later.
All provided delivery times are estimates based on data from past orders and are for reference only.